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South Bay Musical Theatre

 

PRIVACY & REFUNDS POLICY

Last Updated August 30, 2009

 

The South Bay Musical Theatre outsources their box office services to Vendini, the provider of our ticketing service.  Vendini provides the following privacy policy:

Vendini values the privacy of our members and customers. Vendini does not sell any personal information to other companies.

We do provide our members statistics in aggregate so they can track the effectiveness of their online ticket sales. We will also provide our members with enough information to provide you with tickets and for promotional purposes.

In keeping to the highest web standards, we would like to detail what information we use, and how we use it:

Server Logs
Our application servers store your IP address in standard server logs. We use your IP address to diagnose problems, optimize, and maintain our servers. We also may use this information in aggregate to provide statistics to our members.

Cookies
We use cookies to keep track of your individual session state; how many tickets, what event, etc. This also allows us to differentiate you from another customer.

We do not belong to any group that track users across web sites.

Contact and Personal Information
We reserve the right to share a member's and customer's contact and personal information with individuals and/or entities for legitimate purposes such as copyright infringement claims brought against a member for the images found in it. We would use this information only as necessary.

If we do use mailing lists for advertising or promotional purposes, we will always have a clear mechanism for you to remove yourself from future mailings.

We may require information for shipping and billing. We may use this information for promotional purposes if you explicitly granted us permission. Without explicit permission, we will not use any addresses gathered through our service except for order processing. Addresses are never shared with parties other than our members.

Conditions of Sale
No refunds or exchanges. Exchanges may be granted with advance notice at the discretion of the management. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management. The resale of ticket for more than its face value without the written consent of the owner/manager is prohibited by law.

You assume all risk and danger incidental to the game, exhibition, event, or performance whether occurring prior to, during, or after said show. You assume all risk and danger of being injured by thrown, battered, kicked, shot, etc. objects and you agree that the management, its agents and the performers are not responsible or liable for any injuries resulting from such causes. No alcohol, drugs, weapons, food, or glass containers allowed.

No recording devices, still camera or video cameras permitted. No transmission or aiding in transmitting any description, account, picture, or reproduction of the event, game, performance, or exhibition. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons.

You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein.




 
   
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