“Ain’t Misbehavin’!”

South Bay Musical Theatre has strict policies in place to ensure customer privacy, conformance by audience members to accepted norms of theatre etiquette, and a safe and harassment-free work environment by and for our participants.

PRIVACY POLICY

South Bay Musical Theatre outsources our box office services to AudienceView, the provider of our ticketing service.  AudienceView provides the following statement on its website, summing up a detailed privacy policy:

“AudienceView will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.”

REFUNDS

No refunds or exchanges. Exchanges may be granted with advance notice at the discretion of the management. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the management. The resale of a ticket for more than its face value without the written consent of the owner/manager is prohibited by law.

You assume all risk and danger incidental to the game, exhibition, event, or performance whether occurring prior to, during or after said show. You assume all risk and danger of being injured by thrown, battered, kicked, shot, etc. objects and you agree that the management, its agents and the performers are not responsible or liable for any injuries resulting from such causes. No alcohol, drugs, weapons, food, or glass containers allowed.

No recording devices, still camera or video cameras permitted. No transmission or aiding in transmitting any description, account, picture, or reproduction of the event, game, performance, or exhibition. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons.

You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with the terms and conditions herein.

NO HARASSMENT POLICY

Last Updated May 24, 2021

South Bay Musical Theatre does not tolerate harassment of our participants, volunteers, or audience. Any form of harassment related to, but is not limited to, race, color, sex, religion, national origin, age, citizenship status, caste, disability, handicap, sexual orientation, gender identity, or physical type is a violation of this policy and will be treated as a disciplinary matter. For these purposes, the term harassment includes, but is not limited to, slurs, jokes, other verbal, graphic, or any physical conduct relating to an individual’s race, color, sex, religion, national origin, age, citizenship status, caste, disability, handicap, sexual orientation, gender identity, or physical type.

Harassment includes sexual advances, requests for sexual favors, and other verbal, graphic, or physical conduct of a sexual nature. Harassment also includes making submission to or rejection of such conduct the basis of any participation-related decision and includes creating an intimidating, hostile, or offensive environment by such conduct.

Violation of this policy by any participant shall subject that participant to disciplinary action, up to and including immediate removal.

We are determined to resolve possible harassment situations as quickly and discreetly as possible. If you believe a participant of South Bay Musical Theatre is harassing you or another individual, we encourage you to tell the harasser in clear language that the behaviors or advances are unwelcome or unwanted and must stop. The individual in question may not realize that the behavior is offensive and a simple communication to that effect may well end the situation.

If you perceive that you are being harassed based upon your race, color, sex, religion, national origin, age, citizenship status, caste, disability, handicap, sexual orientation, gender identity, or physical type, you should at once make your feelings known to your Company Deputy and Stage Manager. The matter will be investigated, and, where appropriate, disciplinary action will be taken. If you do not feel like the matter can be discussed with your Stage Manager, arrange for a conference with the Executive Director or a member of the Board of Directors to discuss your complaint.

It is the responsibility of all participants to report incidents you know about. It is the policy of South Bay Musical Theatre that all such reports are taken seriously. Please reach out to a member of our Board of our Directors.

List of email addresses for the Board Members: https://southbaymt.com/about-sbmt/board-of-directors/